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Professional, Effective Collections

Based in the Pacific Northwest, with Regional and National Reach

Professional Experienced Collection Staff

It is our people that make the difference. We have experienced associates that are thoroughly trained to our high standards before making the first call. We provide extensive ongoing training in customer service, Fair Credit Reporting Act (FCRA), FDCPA, HIPAA, state law, insurance, and our own collection practices. Our operation standards have become a benchmark for other agencies.

Resources

From our beginning—
it's always been about the people."

CCSI offers many resources to help with the recovery of your assets, while respecting confidentiality, preserving patient confidence and acting as a positive advocate on your behalf.

Our services include:

  • Toll free Call Center
  • On-Site HIPAA Compliance Officer
  • Secure, Flexible, Scaleable and Encrypted Computer System
  • Fully integrated phone system
  • Insurance Specialist
  • Process Service
  • Internal Legal Department
  • Legal Representation
  • Fee Advance for Legal Costs
  • Credit Reporting
  • National, Regional & Local Database Search Engines
  • On-demand Performance and Activity Reports in PDF
  • Courier Service

Capabilities

Our professional collections team has specialized training in the following areas of debt recovery.

Convenient Payment Options

We have many convenient payment options:

  • Direct Deposit at over 200 bank locations
  • Check by Phone
  • Debit/Credit Card by Phone
  • Mail Payments (Check, Card, Money Order, Cash)
  • Walk in Payment Center
  • Priority and Overnight Mail
  • Voluntary Automatic Payroll Deductions

 

Columbia Collection is a BBB Accredited Collection Agencies in Milwaukie, OR

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