Professional, Effective Collections
Based in the Pacific Northwest, with Regional and National Reach
Columbia Collection Service, Inc. (CCSI) is a full service collection agency that has always focused its core business in the field of healthcare. Founded in 1985, CCSI quickly found their niche as a premier collection group that was able to collect debts for healthcare organizations with compassion and ensuring the positive reputation of its clients.
As word of mouth grew—so did our business. Today we have departments that work with medical accounts, consumer/retail, commercial and NSF/Return Check recovery. We have earned a reputation by our clients and the ones that owe as a fair, compassionate, and creative company.
We’ll work hard at collecting your accounts and at the same time, protecting your reputation with your clients."
With local representation, abundant resources, and a highly trained call center, we are poised to provide a level of service that you will not find elsewhere. Our associates work every account that is assigned to CCSI. Unlike others, we do not neglect smaller balance accounts. You can be assured that your assignments are being taken care by the best in the business. This diligent work has produced recovery rates on average of 25-40% for our healthcare clients. According to ACA International’s Top 2000 Top Collection Market Survey, the average recovery rate for hospital collections is 6.5% and for clinics it’s 7.6%.
We’ve been here since 1985, and have worked with a vast array of clients:
- Major Hospitals
- Consumer Retail
- Banks/Credit Unions
- Rental Properties
- Heating & Cooling
- Food Services