Industries 2017-10-04T23:11:36+00:00

Our Investment in Your Success

We provide all the additional support we can to optimize cash flow and ensure a positive consumer experience.

Contact Us

Consumers 800-807-3476
Sales 503-594-0465
Clients 503-594-0452
Payment Address P.O. Box 22709
Milwaukie, OR 97269
Office 10888 SE Main St.
Suite 200
Milwaukie, OR 97222

Agency Capabilities

  • Toll-free Bilingual Call Center.

  • Credit reporting to all 3 national bureaus for consumers. Commercial credit reporting to Dun & Bradstreet.

  • Online Client Access. Run performance reports, monitor assignment progress, and read collector notes.

  • Encrypted, scaleable network and email.

  • No transaction fees. Fee advance for legal costs.

  • Advanced investigative database, business research, and risk management services.

Avoid Diminishing Returns Today

Industries - GraphThere is a strict connection between aging and collectibility on past due receivables. Statistically, a creditor loses approximately 8%–10% in collectibility per month on receivables beyond 30 days due.

Healthcare Collection Services

Medical providers face a challenging landscape of increasing costs, regulatory reform, and insurance denials. Patients also face their own challenges such as high deductibles, co-pays, and personal hardships.

Founded in 1985 as the hardship billing agency for a non-profit hospital system, we have established ourselves as a premier recovery group that is able to collect with compassion. From individual physicians to large health systems, we preserve the positive reputation of our clients while exceeding expectations.

Let Columbia Collection Service help.
  • Customizable Together we create a patient experience that is in alignment with your values, revenue cycle, and financial assistance policy.

  • Compliance Centric We understand the special compliance requirements of the Healthcare Industry such as HIPAA , 501(r), and Extraordinary Collection Action accountability.

  • Patient Feedback Speech Analytics Technology ensures confirmation of polices and allows us to monitor quality of care issues as accounts progress downstream.

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Financial Services Collections

Unlock value from past due obligations, while maintaining and preserving the customer relationship.

Financial services industries face the fundamental dilemma of generating sufficient returns while costs are steadily increasing. Challenges range from regulatory reform to a low-interest-rate environment, enhanced capital requirements to additional risk management considerations, and compliance costs. Proven and compliant solutions will be required for financial institutions to gain or maintain their competitive edge.

Let Columbia Collection Service help.
  • Our clear Compliance Managements System (CMS) is the compass of our professional culture. Our staff receives continuous training in areas such as bankruptcy, FDCPA, CFPB, FCRA, TILA, and more.

  • Technical resources such as call recording, Speech Analytics, advanced skip tracing tools, online payment portal, Advanced KPI, and online Client Access.

  • Our strategic, customized approach ensures customer relationships remain intact.

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Business-to-Business Collections (Commercial)

Businesses large and small provide jobs for an estimated 116 million people and are a key component of the economy.

As a business, you are providing a valuable good or service in exchange for payment. Unfortunately, some obligations due go unfulfilled and put your company under financial strain and even at risk.

Let Columbia Collection Service help.
  • Our diplomatic collection techniques preserve the relationship you have with your client.

  • Commercial credit reporting to Dun & Bradstreet.

  • Proud members of the Commercial Law League of America.

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Residential and Commercial Landlord/Tenant

Heavy new construction, vacancy rates, and rent control are some of the challenges facing landlords today. The recovery of monies beyond the held deposit are critical to your success.

From property management companies to individual owners, Columbia Collection Service provides recovery solutions including:

Let Columbia Collection Service help.
  • Eviction/FED litigation services.

  • Tenant screening reports.

  • Back rent and damage recovery.

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Small Business Collection Services

Increased revenue and recovery services on justly owed debts are not just for large companies. We proudly offer our collection services to companies of all sizes. Helping your growing company succeed by saving time and money is our priority.

Let Columbia Collection Service help.
  • Credit reporting to national bureaus for consumers. Commercial credit reporting to Dun & Bradstreet.

  • Easy assignment process.

  • Our diplomatic collection techniques preserve the relationship you have with your customer.

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Judgment Recovery Services

Once a judgment is obtained, the real work begins. Let our experts navigate the complex process of judgment recovery, ensuring you get paid the amount due to you.

A money judgment is a court order that awards a specific amount of money to a person as payment for damages incurred. As the prevailing party, you now have both certain rights and obligations when attempting to enforce the judgment for payment.

Stop throwing your good money and time after bad, and let the experts at Columbia Collection Service help.
  • Asset location and attachment solutions.

  • Preparation, attorney review, and signature of garnishment.

  • Established and known in local the local court system.

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Utility Collection Services

Regulated, deregulated, and municipal markets all require their own individualized recovery strategy.

We work with such industries as electrical, alternative energies, natural gas, water, waste management, and sewage.

Let Columbia Collection Service help.
  • Scalable services to fit your needs.

  • Online Client Access. Run performance reports, monitor assignment progress, and read collector notes online.

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Automotive Collection Services

From deficient loans, outstanding service invoices, or towing costs, we have access to comprehensive location information and over 30 years of experience that will maximize your recoveries.

Let Columbia Collection Service help.
  • Our clear Compliance Managements System (CMS) is the compass of our professional culture. Our staff receives continuous training in areas such as bankruptcy, FDCPA, CFPB, FCRA, TILA, and more.

  • Proud members of the Oregon Independent Automobile Dealers Association.

  • Dedicated to preserving the relationships you have built with your customers and community.

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Professional Services

We provide sophisticated recovery solutions for Professional Service providers. We work with a wide client base in many industries such as law offices, accountants, architecture, medical practitioners, IT professionals, and more.

We represent your company with a high degree of professionalism and maintain your reputation while increasing revenue.

Stop throwing your good money and time after bad. Let Columbia Collection service help.
  • Accelerate cash flow.

  • Litigation solutions.

  • Customizable recovery solutions to meet your company’s needs.

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Student/Trade School Loan Collection Services

Academic or vocational, defaulted student loans require immediate and compliant service.

Laws and regulations change very fast in the world of student loan collections. We work hard to keep you protected and ahead of the curve.

Let Columbia Collection Service help.
  • Our clear Compliance Managements System (CMS) is the compass of our professional culture. Our staff receives continuous training in areas such as bankruptcy, FDCPA, CFPB, FCRA, TILA, and more.

  • Technical resources such as call recording, Speech Analytics, advanced skip tracing tools, online payment portal, Advanced KPI, and online Client Access.

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Veterinary Collection Services

Columbia Collection Services engages with veterinary medical providers both large and small, offering unique solutions to this specialized industry. Customer finances and ability to pay is a sensitive issue when it comes to a loved one—the family pet.

With over 30 years of experience in healthcare and veterinary debt collection solutions, we are both well-positioned and experienced to exceed your expectations.

Let Columbia Collection service help.
  • Experience with pet wellness plans.

  • Customized consumer experience.

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Government Collection Services

Cities, states, county governments, and federal agencies understand the need to collect delinquent debts and fines to fund vital services such as teacher salaries and local law enforcement.

Let Columbia Collection Service help.
  • Experience on a variety of debt types such as traffic tickets, court fines, fees, and judgments.

  • Client Access gives your employees access to critical account information on demand.

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