Healthcare Collection Services
Medical providers face a challenging landscape of increasing costs, regulatory reform, and insurance denials. Patients also face their own challenges such as high deductibles, co-pays, and personal hardships.
Founded in 1985 as the hardship billing agency for a non-profit hospital system, we have established ourselves as a premier recovery group that is able to collect with compassion. From individual physicians to large health systems, we preserve the positive reputation of our clients while exceeding expectations.
Let Columbia Collection Service help.
Customizable Together we create a patient experience that is in alignment with your values, revenue cycle, and financial assistance policy.
Compliance Centric We understand the special compliance requirements of the Healthcare Industry such as HIPAA , 501(r), and Extraordinary Collection Action accountability.
Patient Feedback Speech Analytics Technology ensures confirmation of polices and allows us to monitor quality of care issues as accounts progress downstream.