Be Part of the Columbia Difference

Professional, effective collections based in the Pacific Northwest.

COVID-19 RESOURCES

Each day companies are faced with situations regarding recouping of lost revenue that require sometimes difficult choices. Decisions that seem to be the most difficult are those which require a deeper level of thought. These types of decisions are difficult because they are life changing for the business and the consumer who owes the debt.  Decisions are part of shaping and defining a business and can cause a business to be torn in the decision of hiring a collection agency to recoup the lost revenue on their behalf.  

At Columbia Collection we assist with this process of decision making because at Columbia we are forward thinkers and know businesses may have concerns about hiring an outside collection agency due to the stigma around a “Collection Agency.”

But this decision should not be difficult.

Just like other decisions you must understand the steps to making a good decision: 

Step 1:  Identify your goal.
Step 2:  Gather information to weigh all options.
Step 3:  Consider the consequences.
Step 4:  Make your decision.
Step 5:  Evaluate your decision.

  • Columbia Collection knows the goal of revenue recovery, maintaining a business’s reputation in the community, treating customers/patients with respect, and showing empathy is of the upmost importance. 
  • Columbia has the resources a business may have but not necessarily should be utilizing their time and expenses on. Columbia removes the need for additional staffing, training and takes the guessing work out of collecting.  
  • Since Columbia works on a contingency bases only, there are not out of pocket expenses or consequences. Columbia manages the account in full of the day of assignment. 

Columbia is an Oregon grown local company who has been in business for over 35 years which has been adapting and growing with the industry and needs of its clients as the years continue. Under new ownership as of 2020, Columbia continues to make strives to serve clients and consumers more efficiently and effectively while maneuvering through life in this pandemic.

No matter what type of recovery needs or efforts your business facilitates, Columbia has the expertise to support your business from the first call to the final payment.  We are excited about the prospect of establishing a lasting relationship and feel we are best company to aid you in all aspects of your financial services needs.

We maintain our mission with every product we service by “Collecting with Respect” to assure repeat business and as always, we have a “No Collection, No Charge” commission plan.

We are excited about the prospect of establishing a lasting relationship and feel we are best company to aid you in all aspects of your needs.

If you would like more information on how Columbia Collection Service can partner with your company and assist in recovering lost revenue given up on, please contact us at cs@columbiacsi.com. We would be happy to answer any questions.