You talk. We listen. Together we create a collection experience that is in alignment with your company’s brand and revenue cycle. We apply our knowledge, experience, and capabilities to a variety of areas of business and industry.
We recognize the financial urgency involved with real estate accounts whether they are commercial or residental. We provide comprehensive recovery services that include litigation, credit reporting, and eviction.
Our compliant and customer-centric trained professionals are here to represent your community.
No recovery? No cost to you.
Our performance-driven pricing model means there are never any upfront costs or hidden fees to assign—no matter the amount of time and resources we have spent.
To learn more about the collection services we offer please fill out the form below. If you are a consumer with a question about a letter or phone call, please click here.
The Columbia Difference
Our unique collection process preserves your reputation while creating positive outcomes for all parties.
Peer in and see the progress with Online Access. Notes, reporting, and balances at your fingertips.
Our state-of-the-art technology monitors and analyzes 100% of our communications. Be confident that customer interactions are compliant, effective, and professional.
Treat people the way you would want to be treated—working together to have the best possible consumer experience is our foundation from the start.
We understand every company has specific needs and will design a platform for your unique business needs.
Contact us today to experience the Columbia Difference!
What Consumers Say:
“Regardless of the circumstances, please let someone high up know that the people I communicated with have been amazing, helpful, efficient, and on their word with expectations set. These are great aspects of any good company.”
Feedback like this inspires us to do what we do, every day with enthusiasm and passion for doing collections differently.